This is an older
tale again from summer 2021…
I’m round at my
parents and my Dad told me the app he usually uses for prescriptions is telling
him to use something in “the play store” instead, but that he: “doesn’t know if
it’s genuine...”
I look, tell
him, “Yes, it’s the official NHS app, it might be like what I signed up to for
my test results for work.”
Back then, I had been
entering Covid test results twice a week…but this wasn’t ANYTHING like I signed
up for as I just had to give personal details, job title, location etc. To be
fair, that website updated requirements a few times and asked further questions
to the point I felt like Big Brother was watching me, but it is still N O T H I
N G compared to what I then had to do with Dad!!
Here’s how it
went:
I download the
app, get him to fill in some personal details (he couldn’t even see his NHS
number on a letter sent to him as he’d made notes on it – Mum’s already
laughing at him) and there’s me telling him, “Not to write down the number,
it’s a one-off security text code that he won’t need again, they’ll send a new
one...” etc.
Then, we get to
proving who he was. “Over to you,” he says passing me his tablet as it says to
take a photo of photo ID and upload. We pick his renewed driving licence and I
take the photos and upload. I had to follow rules about how the photo can be
presented etc, etc – bit like a passport in terms of background, all bits
visible...
THEN, it says
(initially I’m impressed in terms of security) to take a photo of ‘yourself’ to
verify it’s you. At this point, he’s already starting to get impatient, “I’m
not sure I even want my pills if this is what I have to do…”
I assure him
it’s a set up process, a one-off.
So, I take the
photo and it whirls in a circle and validates then face matches.
THEN...THEN...it
says you now need to take a short video saying some numbers!!!!
“Do what?” he
says! “Is this a scam or a joke?”
Mum is now
splitting her sides laughing and I am not much better! He is getting realllllly
annoyed!!
Mum then decides it’s time to go outside so that she can’t put him
off.
I give him the
choice of writing the numbers and holding up paper or saying them. He picks the
latter.
Well, the
numbers 1 2 5 4 will never be the same again (and I have teased him a lot
since) as there we were, standing in their kitchen (much lighter than their
lounge) filming him saying 1 2 5 4!! It then checked it and came up with a
message that he’d hear in 24 hours if he’d passed!!
Thankfully, the
full app and verification came through by the time I left to come home! When I
did leave, I left behind a bewildered and slightly exhausted Dad, and a Mum who
was still laughing but saying “I’m not going on holiday if that’s all what I
have to do to get a double-jabbed certificate!” as Dad had noticed it said he
could print one. I think he was more pleased about that than the prescriptions.
I am happy to
report that he has since used the app without me there and collected pills,
phew! AND, that wasn’t what they had to do to get the required Covid pass
certificate to go on holiday.
What a process though!!